Field report · 2 min read
Could a new user install Grex?
A fresh-machine trial found an installation safeguard that protected the operator, alongside a sign-in gap that still required manual help.
Today’s Grex trial asked a basic question: could someone bring a new computer into the system using the normal onboarding process?
Grex runs AI work on computers the operator controls. The trial used a fresh virtual machine that had never been part of the fleet.
Testing the path a new operator would take
An assistant drove account setup, dependency installation, enrollment, and the first connection checks through the public interfaces. It had no privileged access to repair the central service behind the scenes.
The installer found that the machine lacked required resources. It stopped before using the one-time enrollment credential.
That sequence matters. Consuming the credential before checking the machine would have left the operator with a failed installation and an unusable invitation.
The sign-in path still required manual help because outbound email was not configured. The exercise therefore did not establish a complete, self-service onboarding experience.
A previous trial got a clearer score
A separate evaluator rechecked the previous night’s refusal mission. That mission tested whether Grex would reject a product claim its evidence did not support.
The machine evaluator scored fourteen of fourteen requirements. The earlier human review had scored thirteen because it applied one rule to the whole mission instead of the individual instruction it governed.
The recorded evidence had not changed. The correction was in how the requirement was interpreted.
The installation rehearsal remained unfinished. The useful result was a more precise account of what a new operator could complete and where help was still required.